IMPORTANT INFORMATION REGARDING PROVIDING ADMINISTRATOR RIGHTS TO YOUR SITE

We want you to have primary ownership of your accounts at all times.

However, to set up the necessary linkages between your eNewsletter and your social media (SM) sites, we need to be an administrator, (not owner) of your SM account pages in order to post. The level of administrator access that we need will depend on the service.

TYPES OF ADMINISTRATOR LEVELS

When we talk about “level” of administrator we mean either

  1. The account owner which has full control of the site and who can access it, or
  2. A sub-administrator who has the same posting, access, etc., rights as the owner but never has ownership level control.

The site owner-level administrator can revoke the rights of any sub-administrator at any time.  Ideally, we’d only need to have sub-administrator rights, but some social sites do not support that capability.

  • Facebook, Google My Business (GMB), and LinkedIn allow you to set up sub-administrators.
  • Twitter, Pinterest, and most other social media sites do not.

For accounts that do not allow sub-administrators, we will need your (account owner) login.

Note: We must have a current password at all times. If you change the password without letting us know, automatic posts will cease to work for that site.

DON’T KNOW HOW TO SET UP A SUB-ADMINISTRATOR ON YOUR ACCOUNTS?

If you want to use sub-account level access on Google My Business, LinkedIn, and Facebook, email us to set up a time when we can walk you through the process.
Be sure you include your Name, email address, and phone number in your email. 

USE GMAIL

We recommend using a Gmail account so reports can be sent to you from Google analytics on a weekly basis. If you need help setting that up, you’ll find a check box on the set-up form where you can request help.

IF WE SET UP YOUR ACCOUNTS FOR YOU

If we set up your accounts for you, we will be creating a new Gmail account and turn that account over to you after the posts are working for an added layer of safety.